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AS Gaasivõrk

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Gas network operations

Changing consumption terms

  • To change (increase or decrease) the consumption volumes, submit your request HERE.
  • The client will be provided with a quote for changing their consumption mode.
  • The client and the gas network operator will agree on the terms and conditions for changing the consumption mode at the supply point, and will sign a contract to change the terms and conditions of consumption.
  • The network operator will provide the client with the technical specifications necessary for design work.
  • The client will organise the designing and construction of its gas installation in accordance with the concluded contract and the technical specifications.
  • The client will submit to the network operator all of the necessary documents required by the contract for changing the consumption mode, following which the supply of gas shall begin.

AS Gaasivõrk price list for services.

Changing property owners
  • The new owner of property or an apartment notifies an AS Gaasivõrk at the first possible opportunity via email.
  • The AS Gaasivõrk legal representative prepares a new draft network agreement within 3 days and submits it to the new owner. The parties will conclude the new network agreement within a reasonable period of time and either on paper or digitally.

More information and consultation regarding contractual changes write to vorgulepingud@gaas.ee (home and business client).

AS Gaasivõrk price list for services.

Regulation for opening and closing of gas supply

The regulation for opening and closing the gas supply regulates the process of opening and closing the gas supply for connected clients in the network area and related activities and documentation.

Closing of gas supply according to the Natural Gas Act:

  • if there is danger to the life, health or property of persons or to the environment, the network operator has the right to disrupt a network connection without giving advance notice thereof to the customer;
  • when it is established that illegal use of gas has taken place, the network operator has the right to disrupt the network connection immediately;
  • the network operator has the right to interrupt the supply of gas, having given at least seven days’ notice, in the following situations:
    • the consumer installation adversely affects the supply of gas to another customer or the technical parameters of the network;
    • the network operator is prevented from accessing a metering system located on premises owned or occupied by the customer or producer in order to inspect or replace the system or to perform any work which is necessary for operating the consumer or producer installation;
    • there are breaches of contracts entered into on the basis of the Natural Gas Act or other legal conditions.

Closing the gas supply upon application by a consumer

  • The consumer submits an online application to the network provider to close the gas supply of a site.
  • Before closing the gas supply, the network provider ensures that the applicant has the right to decide to close the gas supply for the site.
  • During the next working day after receiving the consumer’s application, AS Gaasivõrk representative will issue a service fee invoice to the consumer. Such invoices are based on the AS Gaasivõrk price list for services.
  • AS Gaasivõrk will close the gas supply no later than 10 days after receiving the service fee payment.

Closing the gas supply upon a breach of network contract

  • AS Gaasivõrk shall close the gas supply to the consumer only if the consumer violates the obligations arising from the concluded network contract, which are specified in the standard terms and conditions of the network agreement of AS  Gaasivõrk.
  • In the event of a disruption of gas supply, the network operator shall comply with the requirements set out in the Natural Gas Act for closing the gas supply

Closing the gas supply on the basis of an application from a gas seller

  • AS Gaasivõrk shall close the gas supply to the consumer only in the cases specified in the standard terms and conditions of the network agreement of AS Gaasivõrk if the consumer violates the obligations arising from the gas sale agreement entered into by him.

Closing the gas supply in case of illegal use

  • Under the Natural Gas Act, when it is established that illegal use of gas has taken place, the network operator has a right to interrupt the network connection immediately.

  • The consumer submits an online application to reopen the gas supply to the network operator.
  • After receiving the consumer’s application, the network operator issues a service fee invoice to the consumer. Such invoices are based on the AS Gaasivõrk price list for additional services.
  • The gas supply may be (re)opened if the consumer has all of the required documents:
    • a valid gas sales agreement and network agreement;
    • if required, a copy of technical audit report issued by a company holding the relevant licence / registration (as specified in the Minister of Economic Affairs and Communications regulation for audited installations, audits and audit requirements);
    • the cause for stopping the gas supply has been eliminated;
    • the client has fulfilled the demands presented by the network company.
  • AS Gaasivõrk shall arrange for the (re)opening of the gas supply with the consumer within five working days after the above terms have been met and the submitted service fee invoice has been paid.

Services to the designer and the consumer’s gas installation constructor

For designer

All operations relating to pipelines, consumer connection points and consumption managed by AS Gaasivõrk must be co-ordinated with AS Gaasivõrk.

  • The technical design task issued by AS Gaasivõrk is the basis for the design of a consumer gas installation.
  • The designer co-ordinates the consumer installation project with the metrology department specialist at AS Gaasivõrk.
  • The basic technical tasks for the reconstruction of the gas distribution pipelines shall be issued and the prepared project shall be approved by the regional representative AS Gaasivõrk or a specialist appointed for this purpose.

For gas installation constructor

All operations relating to pipelines, consumer connection points and consumption managed by AS Gaasivõrk must be co-ordinated with AS Gaasivõrk.

  • The construktor of a gas installation can only build according to a conforming design project co-ordinated with AS Gaasivõrk.
  • Connections with and cut-ins to AS Gaasivõrk pipelines are only permitted with the consent and presence of a representative of AS Gaasivõrk.

AS Gaasivõrk price list for additional services.

Contacts

Review of geo-foundations and comments on projects: geoprojekt@gaas.ee

N.B. Please clearly indicate in documents submitted to us any information considered as business secrets, state secrets or intended for internal use only. Failure to classify information accordingly means that we will assume that the submitted information does not fall into any of these categories and as such, we will not implement the relevant safeguards. Please note that even if your information is marked as confidential, we are not required to follow the indication automatically and we reserve the right to verify its accuracy.

Issuing basic technical data of spatial plans and related comments: planeeringud@gaas.ee

AS Gaasivõrk price list for services.

About the company

AS Gaasivõrk is a natural gas distribution network operator in the Eesti Gaas group of companies. According to the Natural Gas Act, we ensure a safe and secure gas supply to connected consumers in our network area.

AS Gaasivõrk is the largest natural gas distributor network operator in Estonia. We manage 1,500 km of distribution networks connecting 45,000 consumer points.

We can advise you on all matters related to providing network services and connecting to the gas network:

  • conclusion and cancellation of network services contracts;
  • options and conditions for connecting to the natural gas network;
  • standard terms for network services, etc.

 

Roman Bogdanovitš
Chairman of the Management Board
AS Gaasivõrk
roman.bogdanovits@gaas.ee

Eesrika Pentel

Eerika Pentel
Member of the Management Board
AS Gaasivõrk
eerika.pentel@gaas.ee

Contact us

  • Note the enterprise’s name, if a legal person.

Client support (Mon-Fri 8.30-17.00)

+372 63 62 555